Please read this entire policy carefully. When using our websites, apps and services, you are agreeing to the practices described below.
Who we are
At Sparkle Cleans (we, us, Sparkle Cleans, Services), we understand that your privacy is very important to you. That’s why we are committed to protecting and respecting the privacy of all users of our websites, apps and any other services we provide (“our Services”).
Our Privacy Policy, which is set out below, explains what information and personal data we may collect from you, as well as how we may use or share any information that we have collected or you have provided to us.
Please note that we are only describing our own practices here, which apply to all websites that we own and operate and to all services that we provide. This policy does not apply to third parties, including other companies you might interact with on or through our services.
Contacting us
When visitors leave comments on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.
When you use and provide information to us via our Services, you are accepting and consenting to our processing of your information in accordance with this Privacy Policy, our Cookies Policy, our Website Terms of use.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/
Cookies
If you leave a comment or contact us via our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. Your data is not shared and only used for the benefit of providing our customers and clients with the service or servives that have been scheduled.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have left comments via the contact page, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Legal
For the purpose of the Data Protection Act 2018 (the Act), the data controller is sparkle cleans, a sole trader company based in England.
If you don’t understand any parts of the policy or you have any questions, please do not hesitate to contact us at hello@sparklecleans.co.uk.
